PHP Classes

How to Use a PHP Ticket System to Keep Track of Support Request Using the Package Pleiades: Application to implement an issue-tracking system

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Last Updated Ratings Unique User Downloads Download Rankings
2024-06-09 (4 months ago) RSS 2.0 feedNot yet rated by the usersTotal: 27 All time: 11,179 This week: 71Up
Version License PHP version Categories
pleiades 1.0Custom (specified...5PHP 5, Business, Applications, Global
Description 

Author

This package provides an application to implement an issue-tracking system.

It implements an application that allows users to submit support issues that need to be tracked by company support people.

Currently, it can:

- Submit a new ticket

- Manage user records to create accounts, login, logout, update user profile

- Verify existing tickets

- Resolve a ticket


In more detail:

Pleiades is a simple and efficient system for creating and managing support requests, designed to facilitate the resolution of infrastructure issues.

It is user-friendly and does not require advanced technical knowledge to operate. Users can register and track tickets in an organized and intuitive manner.

The goal of Pleiades is to provide a practical tool for infrastructure teams to efficiently manage their support requests, ensuring all issues are quickly resolved.

It is an alternative to paid systems, offering a simpler deployment compared to more robust systems like GLPI.

Picture of VITOR GABRIEL M. DANTAS
  Performance   Level  
Name: VITOR GABRIEL M. DANTAS <contact>
Classes: 1 package by
Country: Brazil Brazil
Age: 25
All time rank: 4520370 in Brazil Brazil
Week rank: 195 Up15 in Brazil Brazil Up

Details

Pleiades v0.2.1

A system of the creation and resolve of the tickets for the infrastructure

Um sistema para criação e resolução de tickets para infraestrutura

Codesize GitHub all releases GitHub License

Img1

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Infos

PHP HTML5 CSS3 JavaScript

Libs

> Bootstrap v5.2.2

> Font-Awesome v6.4.2

> Varela-Round-Hebrew Font

> Email-Validation-Tool

Pleiades é um projeto open-source feito em php sem frameworks ou dependencia MVC(Model-View-Controller) e criado para ser um sistema de abertura e fechamento de chamados. Na Wiki terá descriçao do funcionamento e configuração padrão do projeto. O código fonte do projeto foi construído utilizando PHP simples para qualquer pessoa conseguir contribuir, construído em PHP 7.4 e MySQL/10.4.24-MariaDB. Estas versões são padrões do ApacheFriends como LAMPP e XAMPP, mas é possível adaptar para qualquer outra.

Pleiades is an open-source project made in php without frameworks or MVC dependency (Model-View-Controller) and created to be a system for opening and closing calls. In the Wiki there will be a description of the operation and default configuration of the project. The project's source code was built using simple PHP for anyone to be able to contribute, built on PHP 7.4 and MySQL/10.4.24-MariaDB. These versions are ApacheFriends standards like LAMPP and XAMPP, but it is possible to adapt to any other.


Screenshots (1)  
  • path/ScreenHome_Pleiades.png
  Files folder image Files (154)  
File Role Description
Files folder imageapp (4 files, 5 directories)
Files folder imagedatabase (1 file)
Files folder imagelangs (1 directory)
Accessible without login Plain text file LICENSE Lic. License text
Accessible without login Plain text file README.MD Doc. Documentation

  Files folder image Files (154)  /  app  
File Role Description
Files folder imageassets (9 files, 1 directory)
Files folder imagepages (11 files, 2 directories)
Files folder imagescripts (12 files, 4 directories)
Files folder imagesrc (1 file)
Files folder imagestyles (1 file)
  Accessible without login Plain text file composer.json Data Auxiliary data
  Accessible without login Plain text file composer.lock Data Auxiliary data
  Accessible without login Plain text file config.php Example Example script
  Accessible without login Plain text file index.php Aux. Auxiliary script

  Files folder image Files (154)  /  app  /  assets  
File Role Description
Files folder imagebase (6 files)
  Accessible without login Image file anydesk_user.png Icon Icon image
  Accessible without login Image file cracha_default.png Icon Icon image
  Accessible without login Image file network_user.png Icon Icon image
  Accessible without login Image file realvnc_user.png Icon Icon image
  Accessible without login Image file teamw_user.png Icon Icon image
  Accessible without login Image file tickets_exited.png Icon Icon image
  Accessible without login Image file tickets_ok.png Icon Icon image
  Accessible without login Image file tickets_pending.png Icon Icon image
  Accessible without login Image file tickets_rejected.png Icon Icon image

  Files folder image Files (154)  /  app  /  assets  /  base  
File Role Description
  Accessible without login Image file avatar_default.png Icon Icon image
  Accessible without login Image file error_logo.png Icon Icon image
  Accessible without login Image file favicon.png Icon Icon image
  Accessible without login Image file index_logo.png Icon Icon image
  Accessible without login Image file index_logo_min.png Icon Icon image
  Accessible without login Image file system_logo.png Icon Icon image

  Files folder image Files (154)  /  app  /  pages  
File Role Description
Files folder imagestatic (2 files)
Files folder imagesystem (4 files, 1 directory)
  Accessible without login Plain text file change_password.php Aux. Auxiliary script
  Accessible without login Plain text file corporate_page.php Aux. Auxiliary script
  Accessible without login Plain text file Create_Account.php Aux. Auxiliary script
  Accessible without login Plain text file create_ticket.php Aux. Auxiliary script
  Accessible without login Plain text file error_404.php Aux. Auxiliary script
  Accessible without login Plain text file myprofile.php Aux. Auxiliary script
  Accessible without login Plain text file mytickets.php Example Example script
  Accessible without login Plain text file Save_Account.php Aux. Auxiliary script
  Accessible without login Plain text file system.php Example Example script
  Accessible without login Plain text file ticket.php Example Example script
  Accessible without login Plain text file Verify_Email.php Aux. Auxiliary script

  Files folder image Files (154)  /  app  /  pages  /  static  
File Role Description
  Accessible without login Plain text file footer.php Aux. Auxiliary script
  Accessible without login Plain text file header.php Aux. Auxiliary script

  Files folder image Files (154)  /  app  /  pages  /  system  
File Role Description
Files folder imagestatic (2 files)
  Accessible without login Plain text file ManageSystem.php Aux. Auxiliary script
  Accessible without login Plain text file ResolveTicket.php Example Example script
  Accessible without login Plain text file systemadmin.php Example Example script
  Accessible without login Plain text file TicketSystem.php Example Example script

  Files folder image Files (154)  /  app  /  pages  /  system  /  static  
File Role Description
  Accessible without login Plain text file footer.php Aux. Auxiliary script
  Accessible without login Plain text file header.php Aux. Auxiliary script

  Files folder image Files (154)  /  app  /  scripts  
File Role Description
Files folder imageaccountquerys (2 files)
Files folder imageadminquerys (8 files)
Files folder imagemytoolsquerys (8 files)
Files folder imageticketsquerys (5 files)
  Accessible without login Plain text file changepass.php Aux. Auxiliary script
  Accessible without login Plain text file cleanallnotifications.php Aux. Auxiliary script
  Accessible without login Plain text file createnewticket.php Aux. Auxiliary script
  Accessible without login Plain text file login.php Example Example script
  Accessible without login Plain text file logout.php Aux. Auxiliary script
  Accessible without login Plain text file selectticket.php Aux. Auxiliary script
  Accessible without login Plain text file status.php Aux. Auxiliary script
  Accessible without login Plain text file updateprofile.php Example Example script
  Accessible without login Plain text file validateemail.php Example Example script
  Accessible without login Plain text file verifyauth.php Aux. Auxiliary script
  Accessible without login Plain text file verifypermission.php Aux. Auxiliary script
  Accessible without login Plain text file verifyticketselect.php Aux. Auxiliary script

  Files folder image Files (154)  /  app  /  scripts  /  accountquerys  
File Role Description
  Accessible without login Plain text file createnewaccount.php Aux. Auxiliary script
  Accessible without login Plain text file validateinvite.php Aux. Auxiliary script

  Files folder image Files (154)  /  app  /  scripts  /  adminquerys  
File Role Description
  Accessible without login Plain text file createinvite.php Aux. Auxiliary script
  Accessible without login Plain text file createinviteadmin.php Aux. Auxiliary script
  Accessible without login Plain text file refreshdatadashboard.php Aux. Auxiliary script
  Accessible without login Plain text file refreshticketadmin.php Aux. Auxiliary script
  Accessible without login Plain text file rejectticket.php Aux. Auxiliary script
  Accessible without login Plain text file resolveticketok.php Aux. Auxiliary script
  Accessible without login Plain text file selectticketresolve.php Aux. Auxiliary script
  Accessible without login Plain text file sendmessageadmin.php Aux. Auxiliary script

  Files folder image Files (154)  /  app  /  scripts  /  mytoolsquerys  
File Role Description
  Accessible without login Plain text file cleananydesk.php Aux. Auxiliary script
  Accessible without login Plain text file cleannetcfg.php Aux. Auxiliary script
  Accessible without login Plain text file cleanrealvnc.php Aux. Auxiliary script
  Accessible without login Plain text file cleanteamw.php Aux. Auxiliary script
  Accessible without login Plain text file uploadanydesk.php Aux. Auxiliary script
  Accessible without login Plain text file uploadnetcfg.php Aux. Auxiliary script
  Accessible without login Plain text file uploadrealvnc.php Aux. Auxiliary script
  Accessible without login Plain text file uploadteamw.php Aux. Auxiliary script

  Files folder image Files (154)  /  app  /  scripts  /  ticketsquerys  
File Role Description
  Accessible without login Plain text file cancelticket.php Aux. Auxiliary script
  Accessible without login Plain text file refreshticketdata.php Aux. Auxiliary script
  Accessible without login Plain text file searchticketfilter.php Aux. Auxiliary script
  Accessible without login Plain text file searchticketheader.php Aux. Auxiliary script
  Accessible without login Plain text file sendmessageticket.php Aux. Auxiliary script

  Files folder image Files (154)  /  app  /  src  
File Role Description
  Accessible without login Plain text file domscripts.js Data Auxiliary data

  Files folder image Files (154)  /  app  /  styles  
File Role Description
  Accessible without login Plain text file style.css Data Auxiliary data

  Files folder image Files (154)  /  database  
File Role Description
  Accessible without login Plain text file pleiades.sql Data Auxiliary data

  Files folder image Files (154)  /  langs  
File Role Description
Files folder imageen-us (4 files, 5 directories)

  Files folder image Files (154)  /  langs  /  en-us  
File Role Description
Files folder imageassets (9 files, 1 directory)
Files folder imagepages (11 files, 2 directories)
Files folder imagescripts (12 files, 4 directories)
Files folder imagesrc (1 file)
Files folder imagestyles (1 file)
  Accessible without login Plain text file composer.json Data Auxiliary data
  Accessible without login Plain text file composer.lock Data Auxiliary data
  Accessible without login Plain text file config.php Example Example script
  Accessible without login Plain text file index.php Aux. Auxiliary script

  Files folder image Files (154)  /  langs  /  en-us  /  assets  
File Role Description
Files folder imagebase (6 files)
  Accessible without login Image file anydesk_user.png Icon Icon image
  Accessible without login Image file cracha_default.png Icon Icon image
  Accessible without login Image file network_user.png Icon Icon image
  Accessible without login Image file realvnc_user.png Icon Icon image
  Accessible without login Image file teamw_user.png Icon Icon image
  Accessible without login Image file tickets_exited.png Icon Icon image
  Accessible without login Image file tickets_ok.png Icon Icon image
  Accessible without login Image file tickets_pending.png Icon Icon image
  Accessible without login Image file tickets_rejected.png Icon Icon image

  Files folder image Files (154)  /  langs  /  en-us  /  assets  /  base  
File Role Description
  Accessible without login Image file avatar_default.png Icon Icon image
  Accessible without login Image file error_logo.png Icon Icon image
  Accessible without login Image file favicon.png Icon Icon image
  Accessible without login Image file index_logo.png Icon Icon image
  Accessible without login Image file index_logo_min.png Icon Icon image
  Accessible without login Image file system_logo.png Icon Icon image

  Files folder image Files (154)  /  langs  /  en-us  /  pages  
File Role Description
Files folder imagestatic (2 files)
Files folder imagesystem (4 files, 1 directory)
  Accessible without login Plain text file Change_password.php Aux. Auxiliary script
  Accessible without login Plain text file Corporate_page.php Aux. Auxiliary script
  Accessible without login Plain text file Create_Account.php Aux. Auxiliary script
  Accessible without login Plain text file Create_ticket.php Aux. Auxiliary script
  Accessible without login Plain text file Error_404.php Aux. Auxiliary script
  Accessible without login Plain text file MyProfile.php Aux. Auxiliary script
  Accessible without login Plain text file MyTickets.php Example Example script
  Accessible without login Plain text file Save_Account.php Aux. Auxiliary script
  Accessible without login Plain text file System.php Example Example script
  Accessible without login Plain text file Ticket.php Example Example script
  Accessible without login Plain text file Verify_Email.php Aux. Auxiliary script

  Files folder image Files (154)  /  langs  /  en-us  /  pages  /  static  
File Role Description
  Accessible without login Plain text file footer.php Aux. Auxiliary script
  Accessible without login Plain text file header.php Aux. Auxiliary script

  Files folder image Files (154)  /  langs  /  en-us  /  pages  /  system  
File Role Description
Files folder imagestatic (2 files)
  Accessible without login Plain text file ManageSystem.php Aux. Auxiliary script
  Accessible without login Plain text file ResolveTicket.php Example Example script
  Accessible without login Plain text file SystemAdmin.php Example Example script
  Accessible without login Plain text file TicketSystem.php Example Example script

  Files folder image Files (154)  /  langs  /  en-us  /  pages  /  system  /  static  
File Role Description
  Accessible without login Plain text file footer.php Aux. Auxiliary script
  Accessible without login Plain text file header.php Aux. Auxiliary script

  Files folder image Files (154)  /  langs  /  en-us  /  scripts  
File Role Description
Files folder imageaccountquerys (2 files)
Files folder imageadminquerys (8 files)
Files folder imagemytoolsquerys (8 files)
Files folder imageticketsquerys (5 files)
  Accessible without login Plain text file changepass.php Aux. Auxiliary script
  Accessible without login Plain text file cleanallnotifications.php Aux. Auxiliary script
  Accessible without login Plain text file createnewticket.php Aux. Auxiliary script
  Accessible without login Plain text file login.php Example Example script
  Accessible without login Plain text file logout.php Aux. Auxiliary script
  Accessible without login Plain text file selectticket.php Aux. Auxiliary script
  Accessible without login Plain text file status.php Aux. Auxiliary script
  Accessible without login Plain text file updateprofile.php Example Example script
  Accessible without login Plain text file validateemail.php Example Example script
  Accessible without login Plain text file verifyauth.php Aux. Auxiliary script
  Accessible without login Plain text file verifypermission.php Aux. Auxiliary script
  Accessible without login Plain text file verifyticketselect.php Aux. Auxiliary script

  Files folder image Files (154)  /  langs  /  en-us  /  scripts  /  accountquerys  
File Role Description
  Accessible without login Plain text file createnewaccount.php Aux. Auxiliary script
  Accessible without login Plain text file validateinvite.php Aux. Auxiliary script

  Files folder image Files (154)  /  langs  /  en-us  /  scripts  /  adminquerys  
File Role Description
  Accessible without login Plain text file createinvite.php Aux. Auxiliary script
  Accessible without login Plain text file createinviteadmin.php Aux. Auxiliary script
  Accessible without login Plain text file refreshdatadashboard.php Aux. Auxiliary script
  Accessible without login Plain text file refreshticketadmin.php Aux. Auxiliary script
  Accessible without login Plain text file rejectticket.php Aux. Auxiliary script
  Accessible without login Plain text file resolveticketok.php Aux. Auxiliary script
  Accessible without login Plain text file selectticketresolve.php Aux. Auxiliary script
  Accessible without login Plain text file sendmessageadmin.php Aux. Auxiliary script

  Files folder image Files (154)  /  langs  /  en-us  /  scripts  /  mytoolsquerys  
File Role Description
  Accessible without login Plain text file cleananydesk.php Aux. Auxiliary script
  Accessible without login Plain text file cleannetcfg.php Aux. Auxiliary script
  Accessible without login Plain text file cleanrealvnc.php Aux. Auxiliary script
  Accessible without login Plain text file cleanteamw.php Aux. Auxiliary script
  Accessible without login Plain text file uploadanydesk.php Aux. Auxiliary script
  Accessible without login Plain text file uploadnetcfg.php Aux. Auxiliary script
  Accessible without login Plain text file uploadrealvnc.php Aux. Auxiliary script
  Accessible without login Plain text file uploadteamw.php Aux. Auxiliary script

  Files folder image Files (154)  /  langs  /  en-us  /  scripts  /  ticketsquerys  
File Role Description
  Accessible without login Plain text file cancelticket.php Aux. Auxiliary script
  Accessible without login Plain text file refreshticketdata.php Aux. Auxiliary script
  Accessible without login Plain text file searchticketfilter.php Aux. Auxiliary script
  Accessible without login Plain text file searchticketheader.php Aux. Auxiliary script
  Accessible without login Plain text file sendmessageticket.php Aux. Auxiliary script

  Files folder image Files (154)  /  langs  /  en-us  /  src  
File Role Description
  Accessible without login Plain text file domscripts.js Data Auxiliary data

  Files folder image Files (154)  /  langs  /  en-us  /  styles  
File Role Description
  Accessible without login Plain text file style.css Data Auxiliary data

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